Gina Teddy
gt501@york.ac.uk, Department of Social Policy and Social Work, University of York
Background and Aims: Government response to public concerns has been to develop policies to deal with them. Policy makers are increasingly designing strategies to address public needs and problems. With regard to health policies, governments play significant roles in developing them and executing them. Meanwhile, policy recipients tend to have little or no role in the development and measurement of these policies. The public’s understanding of a policy affect how they respond to it and the outcome. Yet little has been done to involve them. This study explored the views and perceptions of community residents on their understanding and experience of the National Health Insurance Policy (NHIP) in Ghana. It tests how much the public knew about the policy, how that affect the response to healthcare use under the scheme, what additional information they require on NHIP and the significance of that knowledge to them, their decisions and reactions to it.
Data and Methods: A qualitative research was employed to explore participants’ views, using nine focus group discussions based on a purposive sampling of three districts with previous experience of community health financing. These discussions were set to include residents of: Dangme West; Kwahu West; and Nkoranza districts. Participants included both scheme and non-scheme members who are 18 years and above from various socio-demographic backgrounds. Each FGD consisted between 8-16 participants.
Results and Conclusion: Findings from the study showed that the public want to be adequately informed of health policies and decisions made at both the national and local levels. They noted that even though the NHIP require their participation at the community level and affect their decision on healthcare, they have very vague information on it. Policies tend to be imposed on them with little or no reference to their individual circumstances. As a result, membership to the scheme is challenged, despite the policy’s aim to improve healthcare access. And this is because the level of information and education about the scheme is very limited. The general public lack information on the NHIP and their place as members, so they tend to rely on uninformed sources. They, therefore, expressed interest in being informed of health policies undertaken locally and nationally. The study concluded that policy recipients must be included more in policy processes, especially, when it has direct impact on them. Policy makers and implementers must employ various means to communicate policy decisions to the best of their ability and beyond the general provision of advertisements.